Client – G4S
Recruited to turnaround underperforming out sourcing business unit. Lack of structure and sales strategy/sales process resulted – decline in revenue and low team morale.
Achievements
- Introduced “new go to market strategy” Inc setting up a tele-marketing team. Pipeline improved by 35%,
- Secured major contract from a major commercial account valued at c£100k.
- Implemented best sales process/tools (e.g. drive lead generation improvement by 25%).
- Set up new textile/fabric manufacturing cell, resulting 50% cost saving on bedding for prisoners,
- Secured additional work from wider G4S division, adding £100k incremental revenue.
- On target to deliver 25% sales growth.
- Overall increased number of companies willing to engage with prison industries by 15%.
How
- Successfully developed new strategy that identified new revenue streams.
- Implemented number of transformation initiative to re align team that delivers growth.
- Developed/implemented new structure and best sales process/tools.
- Introduced “new go to market strategy” Inc setting up a tele-marketing team.
For further information please see Case Study: Business Transformation Matrix Structure
Clients feedback
Rakesh was asked to deliver on a challenging brief of delivering change transformation, he was both resistant and patient with stakeholders in successfully delivering transformation”.
Jerry Petherick – M.D.
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